Invoices
SignatureCat bills monthly per active Workspace user, through Stripe. Invoices and receipts are emailed to your invoice email address, which you can point at your accounting inbox independently of any admin account. Invoices for a given month are issued no later than the 10th day of the following month.
Pricing
Pricing is graduated per seat - each seat band has its own rate and larger workspaces blend down:
| Workspace user count | Price per user / month |
|---|---|
| 1 - 50 | $0.80 |
| 51 - 120 | $0.70 |
| 121 - 300 | $0.60 |
| 301+ | $0.55 |
For example, 60 users cost 50 x $0.80 + 10 x $0.70 = $47.00 per month. Prices are in USD and exclude tax.
What counts as a billable user: the number of active (non-suspended) users in your Google Workspace directory - not the number of SignatureCat logins. Seat increases are reflected immediately with prorations; when your headcount drops, the lower count takes effect from the next billing period.
The 7-day trial
Every workspace starts with a 7-day free trial. A card is collected at sign-up and charged for the first time when the trial ends. In the last 3 days of the trial the app shows a reminder banner, and you also get a "Your signature.cat trial ends soon" email about 3 days before the end.
Set the invoice email
- Open Settings (Admin only) and find the Billing section.
- Enter the address in Invoice email - "Stripe sends invoices and receipts to this address. It can be different from the admin account email." - and click Save.
Use this to route paperwork straight to accounting (for example invoices@yourcompany.com). Billing-related product alerts (trial ending, payment failed) are separate and go to admin users - see Notifications.
Company details on the invoice
Your legal company name, billing address and tax ID (VAT / NIP) are stored only in Stripe and printed on every invoice issued after you set them. You provide them at checkout and can edit them any time - see Billing details. Changes apply to future invoices; already-issued invoices are immutable.
What happens if a payment fails?
A failed charge does not cut access immediately. You get an "Action required - signature.cat payment failed" email and a red banner in the app, and you have a short grace window (up to 3 days) to update the card via Manage billing on Billing. If the window passes without a successful charge, signature management is paused until payment succeeds - your Gmail signatures stay as they are, but changes and syncs stop.